Thursday 8 March 2018

Customer Satisfaction Solution - Custom Survey App


Custom survey apps offer organizations the opportunity to track customer reviews of their work. By considering customer reviews, businesses can gain insights on how they’re perceived and adjust operations accordingly to improve their public profile. Customer satisfaction and survey apps also allow users to share their opinions of an organization via social media.

Survey apps help companies manage their clients’ data even when they are offline. It is the perfect solution for getting customer feedback and reviews, capturing leads, and optimizing operations to increase customer satisfaction.



Check out the benefits of Custom Survey Apps:

Custom survey apps help organizations know what consumers expect of them.

● Customers are more likely to complete surveys online than they are in person or on the phone, so sharing surveys online or via email drastically increases the amount of opinions collected by an organization.

● One serious benefit of a survey app is that businesses can use them to gauge customer satisfaction similar to how they’d use a CRM. This means that marketing and CRM managers can devote their time to other tasks.

● If someone hangs up on a robocall or walks by an IRL surveyor, the opportunity to capture that person’s opinions and preferences is lost. With a survey that’s been emailed to users via an app, it can be completed at that person’s leisure.

What We Offer:

Chetu is a leading custom software solution provider that emphasizes customer satisfaction. We have more than 1,200 professionals with specialties in dozens of industry-specific technologies. Thanks to our talent pool, Chetu has been able to develop custom survey apps for a wide range of businesses.

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