What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM is a Customer Relationship Management (CRM) software and an ERP software application, which provides solutions for small, medium and large businesses. CRM allows companies to manage their client’s data, as well as help organizations interact with their customers. 

This CRM also provides organizations the ability to automate their processes, which help organizations reduce human errors that affect sales, and grow relationships with their clients. Microsoft Dynamics CRM offers organizations the ability to log in to their Dynamics accounts at home or the office. If they want more than one user to use the account, the CRM provides this ability too. Microsoft Dynamics CRM also provides full support to users when using this CRM on their mobile phones and tablets.

                                                   

Benefits of Using Microsoft Dynamics CRM for your Organization:

Microsoft Dynamics CRM is a powerful and beneficial CRM for all size of businesses. Some benefits are given below:

• Everyone is focused around the customer: Every businesses’ success is dependent on their customers. That’s why every organizations’ major focus is on their customers. Microsoft Dynamics CRM allow companies and single users to share their client’s details with the customer care department for an immediate effect. After that, the customer care department will look at their clients’ activity and contact clients to obtain product information. The services department obtains these kinds of details from this CRM, which help them to easily contact the clients.
• Measuring success for BETTER marketing results: By using this CRM, you can set up a marketing campaign for your clients. This tool also help you track results and leads for a specific campaign, which help organizations make better understanding of campaigns, and analyze which campaigns work for them.
• Better protection with the highest level of data safety: Every organization works differently, and has different data, but data security is very important and crucial for every company. By using this Microsoft CRM, you can store and save your data on Microsoft’s cloud, which means your data secure and safe.
• Integrates with Microsoft Outlook: Microsoft Outlook is a powerful software tool, and its integration with Microsoft Dynamics makes it even better. Because of its integration with MS Dynamics, you can manage your email and processes in one place.
• Available anytime and anywhere: Microsoft Dynamics is a cloud-based CRM, which offers anytime, anywhere account operating access to any device, such as mobile, tablet, laptop and so on. You can easily log in to your account, and do your work with a secure manner.

In these markets, lots of companies are available who offer various Microsoft Dynamics solutions, but you need to choose experienced developers that are authorized by Microsoft. For Microsoft Dynamics solutions by a team of Microsoft certified developers, consult a Microsoft Dynamics developer today.